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Cultural Competence and Client Communications: Home

This research guide brings together the research experiences of law students, practitioners and, professors on the topic of how to effectively and persuasively represent urban clients and communities.

Milton A. Kramer Law Clinic Center, Case Western Reserve University School of Law: Introduction

Case Western Reserve University has been committed to Experiential Education since the establishment of its clinical program over 45 years ago.  The Development of our curriculum is premised on the value of "real" lawyering experiences throughout the three years of law school as necessary preparation for practice and as a means for learning substantive law.

The Milton A. Kramer Law Clinic Center currently gives 80 students a year the opportunity to engage in practice under faculty supervision.  Eight full-time faculty teach in civil litigation, criminal justice, community development, health, and intellectual property clinics with clients who could not otherwise afford access to representation.

For more information about the Milton A. Kramer Law Clinic Center, see

Selected Books: Judge Ben C. Green Law Library, Case Western Reserve University School of Law

Selected Articles and Research Databases

Serena Patel, Cultural Competency Training:  Preparing Law Students for Practice in our Multicultural World, 62 UCLA L. Rev. Disc. 140 (2018).

Alicia Alvarez, Susan Bennett, et al., Teaching and Practicing Community Development Poverty Law:  Lawyers and Clients as Trusted  Neighborhood Problem Solvers, 23 Clin. L. Rev. 577 (2017).

Debra Chopp, Addressing Cultural Bias in the Legal Profession, 41 NYU Rev. of L. and Soc. Change 41 (2017).

Jennifer N. Ganesh & Peter H. Kang, Lawyers' Tools for Developing Cross-Cultural Competence, 45 International Law News 14 (2017).

Astha Madaan, Cultural Competency and the Practice of Law in the 21st Century, 30 Prob. & Prop. 29 (2016).

Janet S. Kole, Honing Cultural Competence, 101 A.B.A. J. 26 (2015).

​Scott Barclay and Daniel Chomsky, How Do Cause Lawyers Decide When and Where to Litigate on Behalf of Their Cause?, 48 Law & Society Review 595 (2014).

Ramos-Burkhart, Michelle, Do You See What I See?  How a Lack of Cultural Competency May Be Affecting Your Bottom Line, 25 Jury Expert 20 (2013).

Emily A. Spieler, 44 The Paradox of Access to Civil Justice:  The "Glut" of New Lawyers and the Persistence of Unmet Need, 44 U. Toledo L. Rev. 365 (2013).

Gail E. Silverstein, All's Well that Ends Well:  The Importance of Full and Effective Closure in Lawyer-Client Relationships, 19 Clin. L. Rev. 555 (2012-13).

Annie Lainer Marquit, Public Counsel:  Community Development Lawyers Building Foundations for Health Communities, 21 Journal of Affordable Housing & Community Development Law 9 (2012).

Carolyn Grose, Flies on the Wall or in the Ointment -- Some thoughts on the Role of Clinic Supervisors at Initial Client Interviews, 14 Clin. L. Rev. 415 (2007-8).

Laurie Shanks, Whose Story Is It, Anyway -- Guiding Students to Client-Centered Interviewing through Storytelling, 14 Clin. L. Rev. 509 (2007-8).

Susan L. Brooks, Using Therapeutic Jurisprudence to Build Effective Relationships with Students, Clients and Communities, 13 Clin. L. Rev. 213 (2006-7).

Angela Olivia Burton, Cultivating Ethical, Socially Responsible Lawyer Judgment:  Introducing the Multiple Lawyering Intellegences Paradigm into the Clinical Setting, 11 Clin. L. Rev. 15(2004-5).

Scott Barclay, A New Aspect of Lawyer-Client Interactions:  Lawyers Teaching Process-Focused Clients to Think About Outcomes, 11 Clin. L. Rev. 1 (2004).

Cait Clarke, Problem-Solving Defenders in the Community:  Expanding the Conceptual and Institutional Boundaries of Providing Counsel to the Poor, 14 Georgetown J. of Leg. Ethics 401  (2001).

Susan Bryant, The Five Habits:  Building Cross-Culture Competence in Lawyers, 8 Clin. L. Rev. 33 (2001-2).

Philip M. Genty, Clients Don't Take Sabbaticals:  The Indispensable in-House Clinic and the Teaching of Empathy, 7 Clin. L. Rev. 273 (2000-01).